Privacy Policy

Last Updated: 3 June 2026

At NumisAsia, we respect your privacy and are committed to protecting the personal data of our collectors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. We operate in compliance with Thailand’s Personal Data Protection Act (PDPA) and strive to align with globally recognized privacy principles, including the General Data Protection Regulation (GDPR) for our European collectors and the California Consumer Privacy Act (CCPA) for our California collectors, where applicable. NumisAsia is located in Bangkok, Thailand. For privacy-related inquiries, please contact us at contact@numisasia.com.

1. Information We Collect

We only collect personal data that you voluntarily provide to us, such as when you complete a purchase, submit a contact form, email us directly, create an account, or make an inquiry. This information may include your name, billing and shipping addresses, email address, telephone number, and transaction details. We may also maintain records of your collecting interests, Want Lists, and prior inquiries to help us source relevant numismatic material and provide personalized service.

2. Payment & Financial Data

We do not store credit card numbers or sensitive payment information on our servers. Payments are processed through secure third-party payment providers, such as Stripe and PayPal, which are responsible for handling and safeguarding payment data in accordance with their own privacy and security standards.

3. How We Use Your Information

We process personal data based on consent, contractual necessity, legal obligations, and legitimate interests, depending on the circumstances. We use your information to:

• Process, fulfill, and ship your orders.
• Communicate with you regarding purchases, shipping updates, returns, or customer support requests.
• Maintain and manage Want Lists and collecting preferences.
• Contact you regarding banknotes or numismatic material that may match your stated collecting interests.
• Verify transactions, prevent fraud, and maintain the security of our website and services.
• Comply with applicable legal, regulatory, accounting, or tax obligations.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers where necessary to operate our business and fulfill your requests. These providers may include payment processors, shipping carriers, website hosting providers, website infrastructure and plugin providers, analytics providers, and other technical service providers. Information is shared only to the extent reasonably necessary for the relevant service. We may also disclose information where required by law or to protect our legal rights.

As an international online business, some service providers may process data outside Thailand. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers.

5. Data Retention & Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records. Order and customer records may be retained for up to five (5) years after the most recent transaction or interaction unless a longer retention period is required by law.

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss. When information is no longer required, it is securely deleted or anonymized where appropriate.

6. Cookies & Analytics

Our website uses cookies and similar technologies to ensure the website functions properly, maintain shopping cart functionality, improve user experience, and understand how visitors interact with our website.

We may use analytics and performance tools, including Google Analytics, Google Search Console, Cloudflare Analytics, and similar services, to help us monitor website traffic, identify technical issues, and improve website performance. These services may collect information such as IP addresses, browser type, device information, pages visited, and general usage statistics.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including portions of the checkout process.

7. External Links

Our website may contain links to third-party websites, including payment providers, shipping carriers, grading services, or other numismatic resources. We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their respective privacy policies.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page together with the revised “Last Updated” date.

We encourage you to review this page periodically to stay informed of any changes.

9. Your Data Rights

Subject to applicable law, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal information. You may also withdraw consent where processing is based on consent.

To exercise any of these rights or make a privacy-related inquiry, please contact us at contact@numisasia.com. We will respond within the time period required by applicable law.